Plain-English Summary: The MyHealthBuddy.AI mobile app does not use advertising cookies or third-party tracking. We use minimal, strictly necessary storage (secure tokens and preferences) to keep the app functional. Our website uses basic analytics only. You can opt out of analytics at any time.
Cookies are small text files placed on your device by a website or application to store information about your preferences, session state, and usage behaviour. "Similar technologies" include local storage, session storage, pixel tags, device fingerprinting, and mobile advertising identifiers (IDFA on iOS, GAID on Android).
This policy covers all such technologies used by MyHealthBuddy.AI across our mobile application and website (myhealthbuddy.ai).
The MyHealthBuddy.AI mobile app does not use browser cookies. Instead, the app uses two types of secure, on-device storage:
We store the following items in device-encrypted secure storage. These are never accessible to other apps or sent to analytics platforms:
Non-sensitive user preferences stored locally on your device:
These are not transmitted to our servers and are deleted when you uninstall the app or clear app data.
We do not use mobile advertising identifiers (IDFA or GAID) for any purpose.
Our marketing website (myhealthbuddy.ai) uses a small number of cookies. No health data is ever processed on the website — it is a purely informational page.
When you visit our website, a cookie consent banner will appear. Strictly necessary cookies are always active. All other cookie categories require your consent before being set.
| Category | Purpose | Duration | Required |
|---|---|---|---|
| Strictly Necessary | Session management, CSRF protection, load balancing. The website cannot function without these. | Session / 1 day | Yes — always active |
| Functional | Remember your cookie consent preference and language selection so you are not re-prompted on each visit. | 1 year | No — requires consent |
| Analytics | Aggregated, anonymised page-view and referral data to understand how users find and navigate our website. We use a self-hosted, privacy-first analytics solution — no data is sent to Google or Meta. | Up to 2 years | No — requires consent |
| Marketing | We do not use marketing or advertising cookies on our website or in our app. We do not serve retargeting ads or share data with ad networks. | N/A | Not used |
| Name | Provider | Purpose | Expires |
|---|---|---|---|
| __session | MyHealthBuddy.AI | Maintains your authenticated session state on the web portal. | Session |
| __csrf_token | MyHealthBuddy.AI | Cross-site request forgery protection token. | Session |
| cookie_consent | MyHealthBuddy.AI | Records your cookie consent choice so the banner is not shown on every visit. | 1 year |
| Name | Provider | Purpose | Expires |
|---|---|---|---|
| _mhb_session | MyHealthBuddy.AI (self-hosted) | Anonymised session ID for page-view counting. IP addresses are hashed and not stored in cleartext. | 30 minutes |
| _mhb_visitor | MyHealthBuddy.AI (self-hosted) | Anonymised visitor ID to distinguish returning visitors. Not linked to any personal profile. | 1 year |
We do not allow third-party advertising networks, data brokers, or social media platforms to set cookies on our website or app.
The only third-party scripts loaded on our website are:
The mobile app communicates with our API servers and the third-party service providers listed in our Privacy Policy (Anthropic, Twilio, shen.ai, etc.), but these communications do not set cookies — they use authenticated API calls over TLS 1.3.
Use the cookie consent banner to accept or decline non-essential cookies at any time. You can also update your preferences via the Cookie Settings link in our website footer.
Most browsers allow you to view, manage, and delete cookies through their settings. Note that disabling strictly necessary cookies may cause parts of our website to stop working correctly.
You can clear all local app storage via Settings → Account → Clear Local Data. This logs you out and removes all locally stored preferences and cached data.
Email privacy@myhealthbuddy.ai with the subject line "Analytics opt-out" to exclude your visits from our website analytics data.
Our website respects the browser-level "Do Not Track" (DNT) signal. When DNT is enabled in your browser, we automatically disable analytics cookies for your session. We do not use cross-site tracking regardless of DNT status.
The mobile app does not track you across third-party apps or websites, and we request the "App Tracking Transparency" (ATT) permission on iOS — if you decline, no identifier is collected.
We may update this Cookie Policy to reflect changes in technologies we use or applicable regulations. When we make material changes, we will update the "Last updated" date at the top of this page. For significant changes (e.g., adding a new category of non-essential cookies), we will display a fresh consent banner on our website.
For questions about cookies or to exercise your data rights, contact:
📬 MyHealthBuddy Technologies Pvt. Ltd., [Registered Address], India
Related policies: Privacy Policy · Terms of Service · HIPAA Notice